nonprofits

American Red Cross: mission, services, and how it operates

The American Red Cross is a U.S.-based humanitarian organization that helps people prevent, prepare for, respond to, and recover from emergencies. It provides shelter, food, hea...

Mara Ellison
American Red Cross: mission, services, and how it operates

What the American Red Cross does and who it serves

The American Red Cross is a U.S.-based humanitarian organization that helps people prevent, prepare for, respond to, and recover from emergencies. It provides shelter, food, health services, and emotional support during disasters, supports military members and families, collects and processes blood, and trains millions in first aid, CPR, and lifesaving skills. The organization serves communities across the United States through a network of chapters and volunteers, focusing on both large-scale emergencies and everyday needs. Its congressional mandate, delivered in partnership with local affiliates, makes it a primary link between the public and emergency response capacity in the United States.

Governance, leadership, and structure

The American Red Cross operates as a congressionally chartered, nonprofit corporation independent of government funding, while coordinating closely with federal agencies such as FEMA and the Department of Defense. A volunteer-led Board of Governors provides oversight and sets policy, guided by the organization's congressional charter and bylaws. National headquarters in Washington, D.C., supports local chapters, which deliver services in their communities. Independent audits, financial disclosures, and annual reports are published to ensure transparency and accountability to donors, partners, and the public.

Key governance bodies

BodyRoleTypical term
Board of GovernorsSets strategic direction and oversees operationsUp to six years
National executive teamManages day-to-day programs and servicesEmployment term
Local chapter boardsGovern regional operations and community engagementVaries

Core services and programs

The organization delivers services in four main areas: disaster response, military and veteran support, biomedical services, and safety training. During disasters, it coordinates sheltering, provides immediate necessities, and supports long-term recovery. For military families, it offers emergency communications, financial assistance, and caregiver support. The Red Cross collects, tests, and distributes a significant portion of the nation’s blood supply, while also offering health services such as screenings and immunizations. It trains millions annually in first aid, CPR, water safety, and professional-level instruction, creating a broad base of community resilience.

Service categories at a glance

Collects, processes, and distributes blood and blood productsHospitals and patients in needCPR, first aid, water safety, professional trainingGeneral public, workplaces, and community groups
Service areaKey offeringsPrimary audience
Disaster responseShelter, food, health services, recoveryIndividuals and families affected by disasters
Military supportEmergency messaging, financial aid, caregiver resourcesService members, veterans, and families
Blood services
Training and education

How it is funded and how funds are used

The American Red Cross relies on a mix of individual donations, corporate partnerships, grants, and revenue from blood products and training fees. Government contributions primarily support specific programs, such as disaster relief under agreements with agencies like FEMA. Donor funds are allocated across program services, fundraising, and administrative costs, with program spending typically forming the largest portion of expenses. Financial efficiency and transparency are communicated through annual reports, IRS filings, and independent audits. Major gifts, workplace campaigns, and planned giving options allow donors to support sustained programs and long-term initiatives.

Sample allocation (indicative)

CategoryTypical percent of expensesNotes
Program servicesLargest share (often 70–85%)Direct service delivery and support
FundraisingLow to mid-single digits to low teensIncludes events, digital outreach, and donor appeals
AdministrationSingle digits to mid-teensIncludes governance, compliance, HR, and IT

Volunteer engagement and community involvement

Volunteers are central to the American Red Cross, supporting disaster operations, blood drives, logistics, communications, and administrative functions. Community members can serve as shelter providers, first aid and CPR instructors, event staff, and mentors. The organization emphasizes background checks, role-specific training, and safety protocols to ensure volunteers are prepared and supported. Partnerships with local governments, schools, and businesses help expand reach and resources, enabling rapid response during local crises and sustained programs year-round.

Accountability, standards, and public trust

The American Red Cross adheres to nonprofit best practices, including independent financial audits, public reporting of key metrics, and compliance with federal regulations for nonprofits and charities. It reports annually on service accomplishments, financial performance, and governance practices. The organization follows recognized standards for disaster management and humanitarian response, and it collaborates with the International Red Cross and Red Crescent Movement for guidance and coordination during large-scale events. These measures support credibility, informed donor decisions, and ongoing community engagement.

How to support and get involved

Individuals can support the American Red Cross through donations, workplace giving, volunteering, and planned gifts. Blood donation appointments can be scheduled via the organization’s website or mobile app, and training courses are available in person and online. Local chapters host community events and informational sessions, and corporate partners can explore employee engagement and sponsorship opportunities. Those interested in service can also explore volunteer orientations and background check requirements to match skills with appropriate roles. These pathways enable sustained involvement with a trusted humanitarian organization.

Frequently asked questions about the American Red Cross

  • What is the primary mission of the American Red Cross?
  • To help people prevent, prepare for, respond to, and recover from emergencies, and to support military members and families.

  • Is the American Red Cross part of the government?
  • No, it is a congressionally chartered nonprofit that operates independently but coordinates with government agencies such as FEMA and the Department of Defense.

  • Where do donations to the American Red Cross go?
  • The majority of donations fund program services such as disaster response, blood collection, military support, and health and safety training.

Key takeaways

  • A congressionally chartered nonprofit that delivers disaster response, blood services, military support, and training in the United States.
  • Governed by a volunteer Board of Officers and supported by local chapters, with transparent reporting and independent oversight.
  • Programs are primarily funded by individual and corporate donations, with the bulk of spending on direct services.
  • Volunteers and partnerships are central to delivering community-based preparedness and emergency response.
  • Donors and partners can engage through donations, volunteering, blood drives, and training courses.